Town Foreman Development Plan/Profile

Town Foreman Development Plan/Profile

Oversees the works department responsible for the scheduling and supervising assigned staff.

Acts as an assistant to the Town Administrator, responsible for the scheduling of staff, work flow in the town, resolving related issues and supervising assigned staff.

Must successfully complete an independent physical assessment.

Must meet the job requirements for hearing, vision, strength and flexibility.

Require fine motor movements to operate radio frequency equipment.

Will work in close proximity to heavy moving equipment and are exposed to exhaust fumes, dusty/dirty/noisy conditions and extreme temperature fluctuations.

Will be exposed to and/or handle hazardous materials such as broken glass, batteries, chemical fumes.

Must be able to push, pull, lift and carry weights up to 34 kg (75 lbs.).


Basic Employee Requirements:

Knowledge Requirements:

All employees are expected to have a basic understanding of all Town policies and procedures, which are critical to the effective operation of the town. Must have a basic knowledge, understanding and where to find of the following:

- Operations Manual

- Organizational Flow Chart

- Job Description

- Policy and Procedures Manual

- All other policies issued on an ongoing basis

- Must have a basic knowledge of all. Able to look up information as needed from manuals.

- Must complete and are encouraged to complete other knowledge courses available.

 Town Operations:

All employees are expected to be able to maintain town facilities and grounds in a clean and safe operating condition and operate town equipment. All employee must understand the occupational health and safety manual.

- Must follow cleaning and maintenance schedules.

- Must be able to operate, safely, all equipment in the town that applies to position.

- Must be able to find related legislation information that applies to the town workplace

 Customer Service:

The employee is expected to adhere to the customer service and relations policy.

- Must initiate contact with customers, and assist them with problems that may arise.

- Must deal with customer complaints as instructed by the town foreman or administrator.

- Must demonstrate a genuine and positive attitude toward all customers.

Personal Presentation:

The employee must present a positive manner that depicts a high standard of ability, confidence, initiative and deportment. The employee must adhere to the clothing guidelines found in the policy manual.

- Must be a self-starter and work with minimum supervision on a consistent basis.

- Must wear approved clothing; keep it clean and in good repair.

- Must be well groomed, neat and clean.

- Must respect town policies, procedures and decisions.

- Must display proper telephone answering technique and etiquette.


Town Foreman Development Plan/ (Have) (Learn) (Plan):

Outline what the employee has:

(Have), what skills they have
(Learn) what skills they need
(Plan) the actions and timeline to mainten or learn the needed skill

Remember this is your starting point, change to match your organizations needs
Remember to include any missing skills at the end and update your file (this file)
Remember any plan should refect what you are currantly doing

Knowledge of applicable occupational health and safety requirements and responsibilities (Have) (Learn) (Plan):

Knowledge of acts, regulations, policies and procedures related to class 1 Certificate in Water and the Wastewater Treatment Programs (SWWA – Saskatchewan Water and Waste Association) (Have) (Learn) (Plan):

Knowledge of acts, regulations, policies and procedures related to Certificates in Fireman’s Boiler Ticket. (Have) (Learn) (Plan):

Knowledge of acts, regulations, policies and procedures related to possess a minimum valid Class 3 operator’s license, with air endorsement (Have) (Learn) (Plan):

Knowledge of acts, regulations, policies and procedures related the using, storage and transportation of Hazardous Goods. (Have) (Learn) (Plan):

Knowledge of acts, regulations, policies and procedures related a thorough knowledge of operating and maintaining all Town equipment. (Have) (Learn) (Plan):

Knowledge of acts, regulations, policies and procedures related performing, supervision, and overall understanding of the Town Foreman and Labourer classes 1 to 3 positions (Have) (Learn) (Plan):

Knowledge of acts, regulations, policies and procedures related
(Have) (Learn) (Plan):

Knowledge of acts, regulations, policies and procedures related
(Have) (Learn) (Plan):

Knowledge of acts, regulations, policies and procedures related
(Have) (Learn) (Plan):

Knowledge of inventory management/Budgetary limits/timesheets
(Have) (Learn) (Plan):

Knowledge of general management practices
(Have) (Learn) (Plan):

Knowledge of auditing procedures
(Have) (Learn) (Plan):

Knowledge of management practices, ordering water treatment supplies
(Have) (Learn) (Plan):

Knowledge of safe lifting techniques (Have) (Learn) (Plan):

Knowledge of safe handling and storage practices and/or techniques (Have) (Learn) (Plan):

Knowledge of applicable computer hardware and terminology (Have) (Learn) (Plan):

Knowledge of conflict resolution techniques (Have) (Learn) (Plan):

Knowledge of storeroom management (Have) (Learn) (Plan):

Knowledge of the Water and Waste (Have) (Learn) (Plan):

Knowledge of the budgeting process (Have) (Learn) (Plan):

Knowledge of relevant custom built applications (Have) (Learn) (Plan):

Ability to ask clear, concise and relevant questions to clarify and determine the needs of others in order to respond or redirect them to the appropriate branch, agency or service (Have) (Learn) (Plan):

Ability to accurately read and understand printed material in order to appropriately apply policies and procedures (Have) (Learn) (Plan):

Ability to write legibly both alphabetically and numerically (Have) (Learn) (Plan):

Ability to accurately and concisely record, compose, proof-read and/or edit various documents including e-mail using correct grammar, spelling and punctuation for your own and/or other’s signature in a timely manner (Have) (Learn) (Plan):

Ability to listen, accurately comprehend and respond verbally and in writing to multi-faceted inquiries, concerns or complaints from clients, other agencies or the general public in an accurate, clear, concise and courteous manner at a level appropriate to the recipient (Have) (Learn) (Plan):

Ability to actively listen and appropriately respond in a courteous manner to individuals who may be rude, confused, frustrated, angry or hostile in order to calm them and/or clarify procedures (Have) (Learn) (Plan):

Ability to recognize non-verbal clues to other people’s feelings and emotions and respond to them with sensitivity (Have) (Learn) (Plan):

Ability to provide clear, concise instructions to individuals and/or groups of employees in order to assist them in enhancing their skills and improving their job performance (Have) (Learn) (Plan):

Ability to calmly and thoroughly take control of a situation and provide direction in the diffusion of unpleasant situations (Have) (Learn) (Plan):

Ability to share and celebrate the success of individual employees and the team on an ongoing basis (Have) (Learn) (Plan):

Ability to lead, coach and encourage employees in order to establish and maintain a harmonious, cooperative and productive work environment (Have) (Learn) (Plan):

Ability to effectively supervise a diverse workforce (Have) (Learn) (Plan):

Ability to objectively, constructively and accurately evaluate and provide feedback regarding employee performance in order to ensure compliance with clearly stated work goals and performance standards (Have) (Learn) (Plan):

Ability to identify, clarify, and analyze relevant information, consider various options, determine and/or implement an appropriate course of action, and review progress in a timely fashion (Have) (Learn) (Plan):

Ability to identify issues and concerns of others who may be angry or frustrated and discuss options and their consequences in order to resolve operational issues (Have) (Learn) (Plan):

Ability to anticipate and recognize conflict situations and respond in order to ensure the safety of self, employees, and/or others (Have) (Learn) (Plan):

Ability to develop and maintain open and honest working relationships with others (Have) (Learn) (Plan):

Ability to independently assess, establish, adjust and accurately complete multiple tasks while taking into consideration task complexity, frequent interruptions, deadlines and available resources (Have) (Learn) (Plan):

Ability to independently assign work to others, taking into consideration changing priorities, tight deadlines, constant interruptions, employees’ workloads and skills and the work to be accomplished (Have) (Learn) (Plan):

Ability to maintain file management systems in order to easily retrieve information (Have) (Learn) (Plan):

Ability to accurately categorize, organize, rotate and/or maintain stock levels according to established procedures (Have) (Learn) (Plan):

Ability to accurately verify and compare information required for warehouse operations (Have) (Learn) (Plan):

Ability to accurately reference and appropriately apply relevant reference material, guidelines, policies, agreements, regulations and/or acts (Have) (Learn) (Plan):

Ability to accurately and efficiently perform mathematical calculations in order to count inventory following established procedures (Have) (Learn) (Plan):

Ability to operate a variety of office equipment according to procedures (Have) (Learn) (Plan):

Ability to accurately and within established timelines enter, update, maintain, retrieve, print, transmit and apply information using a variety of computer hardware and software in order to generate reports and create documents (Have) (Learn) (Plan):

Ability to ensure cleanliness of building through general cleaning and maintenance, for example, sweeping floors (Have) (Learn) (Plan):

Ability to accurately and within established timelines enter, edit, query, retrieve and transmit information using radio frequency equipment in order to perform warehouse functions (Have) (Learn) (Plan):

Ability to accurately operate electronic systems, for example, a security system (Have) (Learn) (Plan):

Ability to identify or troubleshoot hardware, software and network problems in order to maintain operational requirements (Have) (Learn) (Plan):

Ability to follow proper safety practices, such as lifting techniques, according to established policies and/or existing legislation to protect self, co-workers, the public and the environment.
(Have) (Learn) (Plan):

Ability to quickly recognize, evaluate and appropriately respond to potentially dangerous or threatening situations in order to ensure safety of self and others.
(Have) (Learn) (Plan):

Ability to recognize symptoms of stress in others and take steps to minimize its impact in order to ensure good health and well-being
(Have) (Learn) (Plan):

Draft only, Sept 2014 gh