Do You Know Who You’re Giving Your Money To?
Released on July 27, 2020
“The Financial and Consumer Affairs Authority of Saskatchewan (FCAA) wants to educate seniors on how to protect themselves from financial scams and frauds.
“As financial abuse affects many seniors in Canada, we want to protect seniors by providing information and resources that will help them identify and avoid exploitation,” FCAA Securities Division Director Dean Murrison said. “Seniors can protect their money by understanding the warning signs of financial fraud and by being cautious when speaking to people on the phone they do not know.”
In some cases, seniors end up losing money by giving out their credit card or banking information to fraudsters or occasionally dishonest family members.
Here are some red flags and preventative tips to help avoid exploitation:
- If you receive “prize offers” without engaging or enrolling with the business offering the prize, do not reply to them.
- If someone emails, texts, or calls asking for personal or banking information, do not provide the information.
- If a stranger sends you a cheque, do not accept it as the cheque may bounce after you deposit it.
- If you receive an email with an attachment from people you do not know, do not open or download the attachments.
For more information about senior financial abuse and tips for family members and caregivers visit https://fcaa.gov.sk.ca/financial-literacy/seniors/senior-financial-abuse.”
For more information, contact:
Stephanie Wilkinson, Financial and Consumer Affairs Authority of Saskatchewan, Regina
Phone: 306-787-5567 Email: stephanie.wilkinson@gov.sk.ca
Home > Financial Literacy > Seniors > Senior Financial Abuse
Senior Financial Abuse
Financial abuse affects many seniors in Canada. Because of this, seniors, family members, friends, and caregivers should be aware of tips to keep seniors’ finances safe and out of the hands of fraudsters.
For information about senior financial abuse consult the resources below.
Common frauds
Here are some common financial frauds that target seniors:
Investment seminars
These fraudulent seminars promote specific investments or tax breaks. These seminars often sound “too good to be true”. After taking the fraudster up on the opportunity and paying money for the seminar, you may find that the information provided is not appropriate and risky. The fraudster uses high pressure sales tactics to get you to invest on the spot.
Offshore investment scam
When you are asked to send your money “off shore” to another country to avoid taxes or make large returns. Once it’s in someone else’s control, it is virtually impossible to track your money or get it back.
Subscription scam: free trial
You receive an offer for a free trial but need to enter credit card information in order to receive the offer. Later, you will notice you have been charged monthly fees. Make sure to read over the fine print thoroughly as you might have inadvertently agreed to pay for a monthly subscription.
Sweepstakes and Lottery Scams
You have been told you have won a lottery or sweepstakes and need to respond to the sender immediately with money or your credit card information to "claim the prize". Any money given will never be seen again.
The Grandparent Scam
A fraudster calls and pretends to be a grandchild and asks the senior to wire money to resolve an unexpected financial problem. If the money is wired, it is not traceable and the money will never be seen again.
The Gift Card Scam
A fraudster contacts you, claiming to be from the Canada Revenue Agency (CRA) and threatens that you owe money. The fraudster will say that you can pay with pre-paid credit cards or gift cards (from retailers such as Amazon or Apple Music). The CRA does not operate in this manner so do not send them gift cards.
Websites offering “Big Returns”
Fraudsters will set up highly sophisticated investing websites promising big returns for a small investment. They also issue press releases that make false claims about their website's performance. These websites are usually fictitious and if you invest, your money will be gone.
Red flags for seniors
Here are red flags that may indicate a scam or fraudster:
- A new friend, relative, or caregiver suggests they start taking control of your finances.
- You receive "prize offers" without engaging or enrolling with the business offering the prize.
- Anyone asking you for large sums of money.
- Calls from strangers asking for you to wire them money or offering to wire you money.
- Someone offers you something that is "too good to be true".
- You are asked to keep information secret.
- Someone calls asking to access your computer.
- Someone calls asking for your banking information (such as your PIN, your credit card number, or the three-digit security code on the back of the card) or your personal information (such as your birthday, social insurance number, or driver’s license number)..
Red flags for family members and caregivers
Here are some red flags that may indicate a senior has or is being targeted by a fraudster:
- A senior starts talking about a new “friend” and their helpful financial advice.
- A new friend, relative, or caregiver starts conducting financial transactions on behalf of the senior without proper authorization or through an unexpected power of attorney.
- The senior expresses excitement over a financial windfall or prize cheque.
- Sudden appearance of uninvolved family members or friends claiming rights to the senior's possessions.
- Noticeable changes in banking habits, such as NSF (non-sufficient funds) activity or inconsistent transactions.
- The senior withdraws large sums of money from their bank accounts.
- Suspicious signatures on cheques.
- Behavourial changes such as depression, fear and/or memory loss.
- Reluctance to talk about financial matters.
- Isolation from family members and friends.
- Missing appointments to go over finances.
- Change in signing authority on accounts.
Preventative steps for seniors
Here are some steps you can take to protect yourself:
- If someone emails, texts or calls asking for personal or banking information, do not provide the information.
- Get independent legal advice before signing contracts or agreements involving your bank accounts, property or purchasing of investments.
- Never wire money to a stranger and never accept money from a stranger.
- Before making financial decisions, talk to a financial professional.
- Be proactive and discuss with your advisor how to operate your accounts should you not be able to do it yourself.
- Do not let family members or caregivers pressure you into making financial decisions.
- If appointing a power of attorney, make sure it is with someone you trust and consult a lawyer.
- Add anti-virus software to your computer.
- If someone calls asking for money and they claim to be someone you know, do not give them the money until you verify their identity and the situation.
- Do not download email attachments from people you don’t know. They could be trying to gain access to your computer.
Preventative steps for family members and caregivers
Here are some steps you can take to protect a senior from scams:
- Tell them not to give out personal or banking information if someone emails, texts or calls asking for it.
- Make sure antivirus software is installed and up to date on their computer.
- Tell them not to reply to sweepstake offers and unsolicited mail.
- Stay actively involved in their day-to-day life and ask what happened during their day.
- Tell them to call you or someone they trust before they make a financial decision.
Reporting a fraud
If you or a loved one has faced financial exploitation or if fraud has occurred, contact the following organizations:
- Local police or RCMP
- Financial and Consumer Affairs Authority - contact Shannon Ash at (306) 787-5936 or shannon.ash@gov.sk.ca
Financial and Consumer Affairs Authority
Suite 601, 1919 Saskatchewan Drive
Regina, Saskatchewan S4P 4H2
Tel: (306)787-5645 Fax: (306)787-5899 Email: fcaa@gov.sk.ca
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