October
is Cyber Security Month.
Phishing
is a common practice of scammers where an email is created and used to mimic a
legitimate email in all but the smallest detail. Phishing targets you
specifically and tricks you into downloading malicious software or providing
personal information like passwords or account numbers.
You
need to be aware that a phishing attack can come from a downloaded message from
an app, SMS/text messages, email messages and attachments, or links to websites.
Some
common steps that can help you avoid phishing and other scams:
1. Slow down. Phishers and
spammers want you to act first and think later. If the message conveys a sense
of urgency, or uses high-pressure sales tactics, be skeptical; never let their
urgency influence your careful review.
2. Look for errors. A great deal
of spam is of poor quality with lots of spelling, grammar and layout flaws. If
you see obvious errors, you know it’s a fake. However, the lack of errors does
NOT make the offer legitimate. Smart scammers can spell, and they can make a
fake email look as good as a legitimate one.
3. Research the facts. Never
believe unsolicited messages offering financial solutions, hot stock tips,
credit assistance, refinancing, etc. If the email looks like it is from a
company you use, do your research. Use a search engine or contact the company
directly to learn more. If the offer is for an investment, have someone at your
bank, a financial consultant, or trusted advisor review the deal before handing
over a dime – or your personal information.
4. Delete any request for
financial information or passwords. If you get asked to reply to a message by
providing your bank account, bank routing information, credit card numbers or
passwords, it’s a phish or some other type of scam.
5. Reject requests for help or
offers of help. Legitimate companies and organizations do not contact you to
provide help. If you did not specifically request assistance from the sender,
consider any offer to ‘help’ restore credit scores, refinance a home, etc., a
scam. Similarly, if you receive a request for help from a charity or
organization that you do not have a relationship with, delete it. Charity scams
tug on heartstrings especially after a disaster strikes. To give, seek out
reputable charitable organizations on your own to avoid falling for a phish, and
research how much of the money donated will get to people in
need.
6. Don’t let a link be in control
of where you land. Stay in control by finding the website yourself using a
search engine to be sure you land where you intend to land. Hovering over links
in email will show the actual URL at the bottom, but a good fake can still steer
you wrong. Long-pressing on your mobile phone will pop a dialog with the actual
destination URL on most mobile operating systems.
7. Beware of dangerous downloads.
If you don’t know the sender personally and don’t expect a file from them,
downloading is a mistake. When in doubt, call the sender – you don’t want to
email them if their account has been compromised.
8. Scammers manipulate emotions.
If you’re financially stressed, lonely, angry, sad, overly happy, frustrated,
etc., you’re more likely to fall for phishing and other forms of fraud. Put
emotions aside when evaluating phone calls, text messages, mail, email, online
offers or notices.
9. Free has a price tag – and it’s
usually more than you bargained for. Offers of free trial products (or free
anything) are scams – and potentially phishing. Even when you don’t see a direct
phishing connection, the catch is they are collecting your information – you
need to give your name, address, phone number, email address, and often more,
when signing up. This information will be sold, resold, and repurposed (think
phishing) many times over.
10. Don’t let your guard down at
work. While SLGA has tools that help block phishing scams, they cannot catch
everything. While the same anti-phishing advice applies when opening,
downloading or linking to sites from email arriving in your work inbox, the
stakes are significantly higher. Falling for a phish or other malicious scam
does not simply impact yourself; you potentially put the whole company at
risk.
Spread
the news. Take the time to discuss this topic with your children, parents, or
grandparents. Scams, Phishing and digital fraud are the new normal, knowledge
and awareness can go a long way to prevent your loved ones from becoming a
victim of fraud.
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